Summary
I help organizations solve complex problems and achieve measurable outcomes
through modern data platforms, well-designed tools, and integrated systems.
I’ve led engineering and product teams across Microsoft and consulting roles to
deliver global retail platforms, forecasting and replenishment systems, and large-scale
modernization and integration programs for a Fortune 500 airline.
Experience
Senior Managing Consultant
TalentBloom, LLC
Sep 2024 – Present
Bellevue, WA
- Serve as senior consultant and lead technical advisor for a Fortune 500 airline, guiding large-scale modernization and integration efforts across reservations and operational platforms.
- Evaluate program governance, scope, and technical readiness, identifying risks to safety, revenue, and guest experience and converting them into actionable recommendations for senior leadership and the Board.
- Partner with product, engineering, operations, and finance leaders to prioritize and sequence work for maximum business impact and lower implementation risk.
Principal Engineering Product Manager Lead
Microsoft – Microsoft Store
Jun 2020 – Apr 2023
Redmond, WA
- Owned the product vision and roadmap for the Microsoft Store retail operations data platform on Azure, enabling reporting, analytics, and system integration across first- and third-party systems supporting a ~$1B hardware business.
- Led migration from hosted SQL servers to Azure Data Lake Storage and Synapse/ADF pipelines (including C# and PySpark components), supporting both batch and near real-time data needs.
- Designed and delivered a global forecasting and inventory planning platform planning ~2M SKUs across 100+ storefronts, improving forecast accuracy and reducing inventory costs while enabling expansion to additional markets without increasing headcount.
- Introduced dynamic allocation capabilities that significantly reduced manual order execution by using historical and forecasted signals to automate inventory decisions.
- Managed and developed a team of product/engineering professionals with a focus on coaching, growth, and inclusive collaboration.
Senior Engineering Program Manager
Microsoft – Microsoft Store
Apr 2014 – Jun 2020
Redmond, WA
- Led an Agile/Scrum transformation for a 110-person engineering organization, formalizing cross-team dependency management, planning, and capacity practices using SAFe-inspired approaches.
- Served as product manager and data architect for the physical-goods catalog, defining entities and schemas to support planning, pricing, merchandising, and channel experiences.
- Defined the technical ecosystem and roadmap for Microsoft Store merchandising and category management systems, contributing to substantial annual operating cost reductions through process and system optimization.
- Implemented Blue Yonder (JDA) Category Management tooling across 85+ physical locations and online storefronts, enabling more frequent changes, reduced manual effort, and elimination of printed planogram sets.
Group Manager – Application Development
Avanade
Jun 2005 – Apr 2014
Seattle, WA
- Led design and delivery of mission-critical custom applications on the Microsoft stack (.NET, C#, ASP.NET, SQL Server, SharePoint) across domains including retail expansion, finance, BI, government, and HR.
- Managed mixed onshore/offshore development teams and served as career manager for consultants, driving learning plans and performance management.
- Owned a significant sales opportunity pipeline, including estimation, solution shaping, proposals, and contract negotiation for application development projects.
Core Skills
Data Platforms & Architecture
Azure (ADLS, Synapse/ADF, Event Hubs, Azure SQL)
System Integration
SQL Server & Data Modeling
.NET / C# / ASP.NET
Technical Product Management
Program & Portfolio Delivery
Agile / Scrum / SAFe
Azure DevOps
Executive Communication
Vendor & Contract Management
$10M+ Budget Ownership
Focus Areas
- Connecting strategy to systems: translating ambiguous business problems into data-backed roadmaps, architectures, and delivery plans.
- User-centric internal tools: working closely with stakeholders to design workflows and products that teams will actually adopt and rely on.
- Delivery discipline: balancing scope, schedule, and risk while keeping leaders informed with clear, concise communication.
- Cross-functional leadership: partnering across product, engineering, operations, and finance to align priorities and unblock decisions.
Education
Bachelor of Science, Informatics
University of Washington
Focus on user-centered information systems, information architecture, data structures and algorithms,
visualization, and project management.